Refund Policy

Overview

Our refund policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

Several types of services are exempt from being returned. These include domain names and additional IP addresses.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products

To complete your refund, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item that is returned more than 7 days after delivery

Refunds

Once we receive your refund request, we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us for questions related to refunds and returns.

Back to top button