How to Fix Nokia PIN Blocked, Enter PUK Code

If you see PIN Blocked, Enter PUK Code on your Nokia screen, it simply means that it’s time for you to start searching for your PUK code. Since you’re already on this page, I’m sure that you don’t have a clue about what PUK code means. Let’s me explain it to you and possibly help you get rid of Nokia PIN Blocked, Enter PUK Code.

Although it may sound serious, it’s actually not. You’ll realize how easy it is to get rid of Nokia PIN Blocked, Enter PUK Code when you finish reading rest of this article. I’ve been in this situation few years back and I learnt it the hard way. Consider yourself lucky if you’re here before doing anything silly.

When I first face this situation, I also didn’t have a clue of what PUK code is. I thought it must be something related to the phone. But it’s not. I tried hard resetting my Nokia Phone which supposed to reset my phone’s security code. But it didn’t work. As I said before, PUK code has nothing to do with your phone.

Why Hard Reset Isn’t Working

The reason hard resetting won’t work is that the PIN code is already blocked. When PIN code blocked, it goes to network level. I consider this as an excellent security feature. And not to be mistaken, this feature is not limited to Nokia devices. Almost all brands out there have it. And there’s only one way you can fix this, it’s by entering correct PUK code.

I have posted a tutorial on how to reset forgotten Nokia security code earlier this year. It should work when your PIN is not blocked. Once it’s blocked (After 3 unsuccessful attempts, I guess?) It goes to network level. Doesn’t matter how many times you reset your phone. It’ll keep asking for PUK code. And remember, resetting will still drop everything on your phone.

And if you restart your device without SIM card, it won’t ask you for PUK code. You can access your contacts and all other content on your phone. But you won’t be able to change or access the security settings of your phone. When you insert your SIM again, it’ll again ask you for PUK code.

So how to Fix Nokia PIN Blocked, Enter PUK Code?

As I said before, fixing this is very simple. You just have to enter correct PUK code. PUK code is usually printed on your SIM cards holder. If it’s not there, it must be on something that came with the SIM when you brought it. I hope you still have it with you. And if you don’t, don’t worry. You can still get it from your network provider.

Yes, you have to call your network provider’s hotline and ask them for your PUK code. They have it and they are more than happy to give it to you after an ID verification process. Its PUK2 code they don’t like to give you. PUK2 is another topic. Let’s just forget it for now. Write down your PUK code somewhere you can remember. You may need it again if you forget your PIN again.

Entering correct PUK code will give you option to change your phone’s PIN code. Set a new PIN code for your phone and make sure you remember it. Everything should back to normal now.


Hey!! I'm Tharindu. I'm from Sri Lanka. I'm a part time freelancer and this is my blog where I write about everything I think might be useful to readers. If you read a tutorial here and want to hire me, contact me here.


      1. same now its saying puk blocked so you need to get a whole new sim and do it with the proper puk pin

  1. Hi all.. ..
    Just call your network provider.. airtel, vodafone whatever..
    Call them and they shall ask you if puk code is required or puk2 code..
    then they give would give u a 8 digit number..
    then they ask u to press OK
    then PIN Code they gave me was 0000. Press OK
    then verify Pin Code 0000. Press Ok
    thats it.
    My phone got unlocked ! Have a good day !

  2. Once My phone got unlocked. When i restart that mobile it’ll asking again PUK code & password. Why it asking ? I don’t want ask PUK code because i already set then why it asking ? please give me proper solution on it.

  3. i tried entering 8 digits numbers and my attempts were over and phone’s screen just turned white,is there a way to make its functional again?(is a nokia asha 200)

        1. You have but only one frustrating option that is to replace the SIM there is no other option. This happened to me and I tried everything and only this worked..

  4. when I do it it moves on to enter new pin (great) BUT then when I put a new pin in and then reify it, it says code error and goes back to the beginning. What shall I do ?

  5. thank you thank you thank you. This helped me so much. I thought my phone was a gone-r, but puk code on the back of sim card!

  6. I have lumia 610 which is not locked to any carrier but won’t work with airtel Zambia sim. Keeps on requiring puk but when entered it says incorrect puk

  7. i got the puk code right but now it ask for a new pin when i entered the pin (0000) the asked to verify it so i entered it again but then gives a error that say code error

  8. Does anyone know how to fix this if you use Public Mobile? I use Public Mobile and there’s no 8 digit # at the back of my card.

  9. hello I have a Nokia model RM-77 that is asking for the PUK code and I cant find the code on the SIM holder what do I do.

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